As a subscriber, how do I cancel my subscription?

Cancelling a subscription turns off all future orders, and you won't be charged again. You can turn it back on later.

Cancel in the subscriber portal

1. Open the subscriber portal from the link in your subscription emails, or from the store's website.
2. Open the subscription you want to cancel.
3. Click Cancel subscription.
4. Choose why you're cancelling, if you'd like to. It's optional, and you can add a note.
5. Click Cancel subscription.

The subscription shows as Cancelled, with a confirmation at the top of the page.

If you're offered something instead

Depending on your reason, the store may offer a change instead of cancelling, like delaying your next order, getting it less often, or swapping the product. Take it if it suits you. If not, click Continue cancelling: you can always cancel, on every screen.

Turn it back on

Open the cancelled subscription in the portal and click Activate your subscription. If your next order date has already passed, it moves to today. If it's still ahead, you can keep that date or start today instead.