Does Ongoing offer Dunning Management?

Yes. Ongoing Subscriptions allows you to recover failed payments so you can prevent losing customers.

Dunning management is a software solution to handle complications with credit card charges.

For example, your customers credit card might be declined for the following reasons:

• Expired Credit Card

• Credit Card Limits

• Customer requested a block to credit card company

• Credit Card Company created a block ( fraud prevention )

• Corporate expense policies

Ongoing offers a billing solution for handling credit card payment declines.

Instead of merchants emailing customers for updated payment methods, Ongoing handles this automatically for you.

Ongoing handles all aspects of recurring billing which helps reduce missed or late payments, and increases customer retention.