Error 'expired-payment-method'
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
The Error 'expired-payment-method' means the card on file for this subscription has expired.
The customer will need to update their payment method & then "reactivate" their subscription.
The customer can update their payment information anytime from the customer portal.
The customer or merchant will not be able to update the subscription status to "Active" if there are issues with the payment method. Once resolved, the customer or merchant can change the status to "Active".
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