How can my customer switch their payment method?

Adriana Giancarla

Written by Adriana Giancarla

Updated Dec 27, 2022 1 min read

swap payment method ongoing subscriptions shopify app

Ongoing allows your customers to switch their payment method on file on the Subscriber Portal.

Now customers can switch their payment entirely to a different method to pay for the subscription.

Shopify will then associate the new card to the customer's existing subscription.

From the Ongoing Subscriber Portal > Manage Payment > Swap Payment

Read more about it here: Swap Payment Method on Ongoing Subscriber Portal

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