How do I see my order history?
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
As a customer, you can view your order history in your Customer Portal:
Click the link in your subscription confirmation email
2. In the Ongoing Customer Portal, under Subscriptions click the subscription you want to view the order history for
4. Under Order History, there's a list of all subscription orders.
NOTE: You can also click on All Orders and view your order history that way.
Just click on the order number you want to view for more details.
Related articles
- The Best Subscriber Portal for Subscriptions - Ongoing™️ Subscriptions for Shopify
- Can a customer add a product to their Ongoing™️ subscription Order?
- As a subscriber, can I add a product to my susbcription?
- How to Resend Customer Portal Link to Customer
- I didn't receive an email for the Subscriber Portal (troubleshooting)
- My customer can't find the Subscriber Portal email, is there a link I can send them?
- How a Customer can Change Payment Method for an Ongoing™️ Subscription
- How Customers Can Swap Products in the Ongoing™️ Subscriber Portal
Still need help?
Our team usually replies in a few minutes.