How to create an account for customer portal
Written by Adriana Giancarla
Updated Apr 6, 2022 1 min read
Any customer who purchases a subscription, automatically gets access to the Customer Portal.
Customers will automatically receive an email from Ongoing with a magic link which takes them to the Customer Portal.
Customers do not need to create an account to access the Customer Portal and no password is required.
As a customer, you can access the Customer Portal with one click!
From your personal email inbox:
Click the link Manage Your Subscription in the subscription confirmation email
You'll automatically be taken to the Customer Portal
Related articles
- The Best Subscriber Portal for Subscriptions - Ongoing™️ Subscriptions for Shopify
- Can a customer add a product to their Ongoing™️ subscription Order?
- As a subscriber, can I add a product to my susbcription?
- How to Resend Customer Portal Link to Customer
- I didn't receive an email for the Subscriber Portal (troubleshooting)
- My customer can't find the Subscriber Portal email, is there a link I can send them?
- How a Customer can Change Payment Method for an Ongoing™️ Subscription
- How Customers Can Swap Products in the Ongoing™️ Subscriber Portal
Still need help?
Our team usually replies in a few minutes.