How to fix "Link was not found, follow the instructions below and check again."
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
This does not mean your subscriber portal is not working.
Your subscriber portal is working fine, it's automatic with Ongoing.
This message means you don't have a link on your homepage that links to the subscriber portal.
Your subscriber portal exists already, but how will people access it if you don't link to it on your website?
That is what this message is checking for, did you create a link to your subscriber portal.
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