Customer checkout experience with subscriptions

Adriana Giancarla

Written by Adriana Giancarla

Updated Apr 6, 2022 1 min read

If you sell subscription-based products, then subscription information will be visible in your checkout.

Ongoing shows subscription information to customers in the checkout.

In the cart preview, a customer can see the name of the subscription plan.

For example, when buying a subscription product, the order frequency is show in the order summary.

If a subscription product is in the cart, a recurring total will display.

In the Shipping step of the checkout, the shipping cost per delivery is shown in the Shipping Method section.

If customer is buying more than one subscription, there will be a line item in the order displaying shipping cost and frequency of subscription.

On the Payment step in checkout, customer has to confirm they are purchasing a subscription. This step is mandatory and customer can’t complete purchase without agreeing.

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Customer checkout experience with subscriptions · Ongoing Subscriptions Help Center Help Center