How do I find customers' order tracking number?

Adriana Giancarla

Written by Adriana Giancarla

Updated Nov 5, 2026 1 min read

As a merchant you can view the order tracking number for your customer.

In fact, you're the one who created it. Let's learn how.

On the app

  1. From Ongoing, click Subscriptions

2. Click the subscription you want to manage

3. Under Order History, click the specific order number. This will redirect you to the Shopify orders page.

4. On the Shopify orders page, tracking numbers are listed in the Fulfilled section. Click tracking number for a more details.

Want to learn how to create a tracking number for a subscription order? Click here.

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