How do I see customers' last order status?
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
The status of any subscription order is viewable to both the merchant and customer.
As a Shopify merchant, you can view your customer's last order status:
We also recommend reading our guide How to View Customers' Subscription Orders
In Ongoing App:
To view a specific subscription order for a customer:
In Ongoing, click Subscriptions
2. Click the subscription you want to manage
3. In the Order History section, you can view the last order as well as status.
4. The status is listed under the Fulfillment column
The fulfillment status of an order can be:
Fulfilled
Unfulfilled
Partially fulfilled
Scheduled
On hold
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- What Happens If I Change The Price of a Product? - Shopify Subscriptions
- How to Change Price for Existing Subscribers (Increase / Decrease)
- How a merchant can change payment details on subscription for a customer
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