How to Change Delivery Frequency for Customer
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
As a merchant, you can change the delivery frequency for your customer on the Ongoing Subscriptions app.
These instructions are for pay per delivery subscriptions, not prepaid.
We do not recommend changing the frequency if it's a prepaid subscription.
From Ongoing, click on Subscriptions
2. Click on the subscription you want to manage
3. Click Edit next to Delivery frequency .
4. Here you'll be able to change both the delivery and billing frequency
Click Save Changes
Related articles
- How to Update the Shipping Address for a Gift Subscription
- How to Update Payment Method On Behalf Of Your Customer
- How to unPause a Subscription on behalf of a customer
- How to create Anchored Billing with Ongoing Subscriptions
- What Happens If I Change The Price of a Product? - Shopify Subscriptions
- How to Change Price for Existing Subscribers (Increase / Decrease)
- How a merchant can change payment details on subscription for a customer
- How to cancel all subscriptions related to a discontinued product
Still need help?
Our team usually replies in a few minutes.