How to view customers' subscription orders on Shopify Admin

Adriana Giancarla

Written by Adriana Giancarla

Updated Apr 6, 2022 1 min read

On Shopify Admin

  1. From your Shopify admin, click Customers

2. Click the customer you want to view subscription information for

3. In the Active product subscriptions section, click the information that you want to view:

  • To go to the subscription order that the customer placed, click View order

  • To go to the subscription information in your subscription app, click View subscription

This will take you to the Ongoing app where you can view the subscription information in full detail

Related articles

Still need help?

Our team usually replies in a few minutes.

© Ongoing AppsPowered by OngoingAI
How to view customers' subscription orders on Shopify Admin · Ongoing Subscriptions Help Center Help Center