How to view subscription customers
Written by Adriana Giancarla
Updated Nov 5, 2026 1 min read
From Ongoing, click Subscriptions
2. Click the customers name you would like to view
This will redirect you to the Shopify admin customer profile page.
Alternatively, on the Subscriptions page you can select the subscription of the customer you are interested in viewing
Then click Full Customer Details to be redirected to the Shopify customer profile
Check out our guide on How to View Subscription Customers on Shopify Admin
You are able to sort, edit, and search for customer profiles on the Shopify admin. You can also filter your customers by their subscription status on Shopify Admin.
Subscription statuses:
Active product subscription
Paused product subscription
Canceled product subscription
Expired product subscription
Never subscribed
Failed payment
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